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Retail Crime in the UK
UK FIGURES FOR 2011
Retail shrinkage rose again in 2011 to 1.37% of sales, putting UK retailers in the same position as they had been in 2009. Shrinkage in 2010 was 1.29%. As recently as 2002, UK shrinkage was as high as 1.77%.
'Shrinkage' measures stockloss caused by crime, waste and error.
The Costs of Crime: These were the overall 2011 crime costs of UK retailers:
| Customer theft | £2146 M | ||||||
| Employee theft | £1765 M | ||||||
| Supplier fraud | £191 M | ||||||
| Card fraud | £120 M | ||||||
| Robbery/burglary | £114 M | ||||||
| Criminal Damage | £65 M | ||||||
| Security and loss prevention | £1019 M | ||||||
| Error and waste (not caused by crime) | £792 M | ||||||
The total UK costs of retail crime consist of the losses from thefts by customers, staff and suppliers, and the costs of security. The figures include losses from the riots.
Costs of Retail Crime £4,401 million of direct crime losses (£3,863 million in 2010) plus £1,019 million of loss prevention costs (£977 million in 2010) = £5,429 million
(Source: Global Retail Theft Barometer 2011) and supplementary research. These estimates were made in October 2011 and are subject to amendment as new data becomes available.
(Card fraud: national figures for card fraud include bank losses and non-retail businesses [eg tickets]).
